Ben McArthur, CEO of VOAO, brings over two decades of industry experience. Renowned for his project management expertise, he consistently delivers complex projects on time and within budget. Ben’s knowledge spans healthcare, education, and commercial sectors, with a track record of success for high-profile clients. A strategic thinker, he excels in stakeholder management and risk mitigation, dedicated to achieving exceptional outcomes for clients.

Desiré Dixon, Head of Sales & Partnership Management, with over a decade of experience across the healthcare, aged care, education, and commercial sectors, Desiré Dixon is a proven sales leader with deep expertise in facilities management. She specialises in building strategic partnerships and leading sales functions that drive strong commercial outcomes for clients and organisations.

In her role at VOAO, Desiré directs the national sales strategy with a strong focus on client relationships, market growth, and service excellence. She works closely with organisations to understand their operational and commercial needs, ensuring VOAO delivers tailored solutions that enhance efficiency, compliance, and long-term value.

Known for her people-first approach to leadership, Desiré builds high-performing sales teams, strengthens cross-functional collaboration, and develops trusted partnerships across Australia. Her commitment to exceptional service outcomes and strategic growth underpins VOAO’s expanding national presence

With over 30 years of Business Development experience, Jesse brings a wealth of knowledge and expertise to VOAO and our clients. His background in Facility Management Operations provides him with a unique perspective on the challenges organisations face, allowing him to anticipate client needs and deliver tailored, practical solutions.

As VOAO’s Business Development Ambassador, Jesse is driven by a core belief: genuine customer care, combined with a commitment to service, is the foundation of exceptional client outcomes. This philosophy shapes not only his own approach but also influences the culture across our entire team—both in the office and on site. Through his leadership and dedication, Jesse ensures that every client receives the highest level of service, every time.

As Head of Projects at VOAO, Zed is an experienced and knowledgeable leader who brings extensive expertise in project management to every engagement. He prides himself on ensuring projects are delivered on time, within budget, and to the highest standard, consistently meeting client expectations.

Zed plays a vital role in overseeing day-to-day field execution and maintaining operational excellence across all projects. His strong technical understanding, combined with practical leadership, makes him an invaluable asset to both clients and the VOAO team, and a driving force behind VOAO’s continued success.

With more than a decade of experience in construction and facilities management, Jess brings both expertise and dedication to every project.

She has a strong focus on establishing and maintaining robust processes that ensure efficiency, consistency, and compliance across all operations.

Jess is deeply passionate about Workplace Health and Safety (WHS) and is committed to creating safe, functional environments for clients, staff, and subcontractors alike. Known for her client-first approach, Jess goes above and beyond to build strong, lasting relationships—always striving for complete client satisfaction through transparency, reliability, and care.