VOAO champions a family atmosphere within our team, embracing and valuing every member, regardless of role or expertise.

This commitment creates an inclusive and supportive work environment. Our leadership sets the standard by exemplifying these values, ensuring a trickle-down effect that extends to our service. We pride ourselves on delivering a friendly, family-oriented approach to every claim.

This approach not only enhances team cohesion and morale but also reflects in our client interactions. Clients can expect a supportive and welcoming experience, reinforcing our dedication to fostering positive relationships and delivering exceptional service in every aspect of our work.

Our Culture

What We Stand For

  • Equality & Safety

    VOAO prioritises equality and safety, fostering an inclusive workplace. We have proactively pursued accreditation with the Workplace Gender Equality Agency and continuously update our policies to align with evolving best practices.

    Our commitment reflects our dedication to maintaining a fair, safe and high standard work environment for all team members.

  • Two men in blue T-shirts with QR codes and "VOVA" text on the back standing near a building entrance labeled 210, one wearing a tool belt.

    Training & Development

    Training is crucial for ensuring quality work, customer satisfaction, and adherence to safety standards. Comprehensive training equips workers with the skills to accurately assess work, efficiently manage projects and navigate protocols. Ultimately, it fosters trust between clients, enhancing our reputation and success.

  • Man wearing a white hard hat and blue t-shirt, standing outdoors, shading his eyes with one hand.

    Inclusive Approach

    An inclusive approach fosters diversity, equity and accessibility within the industry. It ensures fair treatment for all clients regardless of background, promotes a welcoming environment for employees, and enhances community relationships. Embracing inclusivity not only strengthens VOAO’s reputation but also drives innovation and fosters long-term success.

  • Two individuals having a discussion outdoors; one wears a hard hat and a blue T-shirt with orange text and a QR code, while the other wears a pink blazer and holds a folder.

    Diversity

    Diversity is vital for VOAO, fostering varied perspectives, experiences, and skills within the workforce. Embracing diversity enhances creativity, problem-solving and customer satisfaction. It promotes a more inclusive workplace, culture, strengthens community relationships and ultimately drives innovation and long-term success in a rapidly evolving industry landscape.